LGPD — Your Data Is Fully Protected

Privacy Policy of 55vvv — How We Handle Your Data

55vvv takes your data privacy as seriously as it takes the security of your withdrawals. Here you'll find everything about what we collect, how we use it, who we share it with, and what your rights are as a data subject in Brazil.

Last updated: January 2026
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The Pillars of Privacy at 55vvv

Six concrete commitments that guide how we handle our players' information

Minimal and Necessary Collection

55vvv only collects the data strictly necessary to operate your account, process Pix deposits, and handle withdrawals securely. Nothing beyond what you need to provide to play.

256-bit SSL encryption

All data transmitted between your phone or computer and 55vvv's servers is protected with 256-bit SSL encryption — the same standard used by banks like Nubank, Itaú, and Bradesco.

LGPD Compliance

55vvv operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). You have the right to access, correct, or request deletion of your data at any time.

No Data Sales

Your personal data is never sold, rented, or handed over to advertisers or marketing companies. Full stop. What you entrust to us stays with us — and is used solely to operate your account.

History Anonymization

Upon account closure, gameplay data is anonymized in accordance with applicable legal retention periods. Personally identifiable information is removed from active records once the mandatory retention period has elapsed.

Dedicated Privacy Channel

Have a question or request about your data? Our support team — made up of Brazilian agents, available 24 hours a day — handles LGPD-related requests via chat and by email at suporte@55vvv.best.

This Privacy Policy applies to all registered users of the 55vvv. By using the platform, you confirm that you have read and understood how your data is handled. If you have any questions, please contact support before proceeding.

1

Data Controller

A 55vvv, operator of the platform available at 55vvv.bestis the controller of personal data collected in connection with the provision of its online casino and Sports Betting services to the Brazilian market.

This Privacy Policy was drafted in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018) and transparently describes how the 55vvv collects, uses, stores, and protects user information.

By creating an account or continuing to use the 55vvv platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this document, please do not use the platform's services.

For any questions about this policy or the handling of your personal data, please contact us at suporte@55vvv.best or via the 24-hour live chat available on the platform.

2

Data We Collect

A 55vvv collects personal data at three distinct points: during registration, while using the platform, and through interactions with support. Below is a summary of the data categories collected:

Category Specific Data Collection Moment
Identification Full name, CPF, date of birth, RG or CNH number Registration and KYC verification
Contact Email address, mobile number Registration
Address ZIP code, street address, neighborhood, city, state KYC Verification
Financial Pix key, bank details for wire transfer (TED) withdrawals, deposit and withdrawal history Financial transactions
Platform usage Betting history, games accessed, game sessions, preferences Continued use
Technical IP address, device type, operating system, browser, session identifiers Platform access
Communication Support conversation history via chat or email Support interactions

A 55vvv does not collect sensitive data such as health information, racial or ethnic origin, religious beliefs, or political opinions. All data collected is limited to what is necessary for the secure operation of the platform.

3

How We Use Your Data

The data collected by the 55vvv are used exclusively for the following purposes:

  • Account operation — creating, verifying, and keeping your player account active and secure on the platform.
  • Transaction processing — processing deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, and processing withdrawals via Pix and TED to banks including Nubank, Itaú, Bradesco, and Banco do Brasil.
  • Identity verification (KYC) — to fulfill legal obligations related to age and identity verification for fraud prevention and anti-money laundering purposes.
  • Customer support — address your questions, requests, and disputes via chat, email, and WhatsApp VIP.
  • VIP Program and promotions — calculate weekly cashback, assign VIP level, and send promotions relevant to your profile.
  • Security and fraud prevention — detect and prevent suspicious activity, duplicate accounts, and platform misuse.
  • Responsible Gambling — monitor usage patterns to identify signs of problem gambling and offer control tools when needed.
  • Platform improvement — analyze usage data in aggregate and anonymized form to improve the experience for all 55vvv players.

A 55vvv does not use your personal data for third-party behavioral advertising, credit profiling, or any purpose not listed above. If a new use is required in the future, you will be notified and given the opportunity to consent or opt out.

4

Legal Basis for Processing (LGPD)

Under the General Data Protection Law (LGPD), all personal data processing requires a specific legal basis. A 55vvv bases the processing of your data on the following legal grounds set out in Article 7 of the LGPD:

  • Contract performance (art. 7, V) — processing is required to fulfill the service agreement formalized at registration: operating your account, processing deposits and withdrawals, and providing access to games.
  • Compliance with a legal obligation (art. 7, II) — processing is necessary to fulfill applicable legal obligations, including anti-money laundering rules, identity verification, and the protection of minors.
  • Legitimate interest (art. 7, IX) — processing for platform security, fraud prevention, and service improvement is carried out on the basis of 55vvv's legitimate interests and those of its users, provided it does not override the fundamental rights and freedoms of the data subject.
  • Consent (art. 7, I) — for marketing communications and personalized promotions, processing is based on the explicit consent provided at registration, which can be withdrawn at any time.

If you have questions about the legal basis applicable to a specific use of your data, please contact 55vvv support 55vvv via chat or email.

5

Data Sharing with Third Parties

A 55vvv does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing occurs exclusively in the following situations, all of which are necessary for the platform to operate:

  • Payment providers — financial data required to process transactions via Pix, TED, and other accepted methods is shared with the corresponding payment providers (partner banks, card operators, PicPay, Mercado Pago), always under confidentiality agreements.
  • Identity Verification (KYC) Providers — documents submitted for verification may be processed by specialized KYC partners contracted by 55vvv solely for that purpose.
  • Game Providers — minimal session data is shared with game providers (Spribe, Pragmatic Play, Bgaming, and others) to ensure titles function correctly and Provably Fair results can be verified.
  • Legal authorities — when required by law, court order, or competent authority, 55vvv may be obligated to share data with Brazilian regulatory bodies, law enforcement, or judicial authorities.

All third parties with access to your data are contractually required to keep it confidential, use it only for the specific purpose for which it was shared, and maintain security standards equivalent to those of 55vvv.

A 55vvv does not share data with social networks, behavioral advertising companies, or data brokers.

6

Cookies and Tracking Technologies

The platform 55vvv uses cookies and similar technologies to ensure the platform functions properly and to improve the user experience. The types of cookies used are:

  • Essential cookies — required for the platform to function: keeping your session active after login, remembering language preferences, and securing transactions. They cannot be disabled without affecting the platform's core functionality.
  • Performance cookies — collect usage data in aggregated and anonymous form to identify technical issues, measure loading times, and improve the overall performance of the 55vvv platform.
  • Functional cookies — remember preferences such as the last game you played, notification settings, and display preferences, to personalize your experience on the platform.
  • Analytical cookies — used in aggregate to understand how players navigate the platform and identify opportunities to improve the user experience. Data is used in anonymized form.

You can manage and disable non-essential cookies through your browser settings. Disabling essential cookies may prevent login and financial transactions from working correctly on the 55vvv.

7

Data Retention and Storage Periods

A 55vvv retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations. General retention periods are:

  • Identification and KYC data — kept for a minimum of 5 years after account closure, in accordance with anti-money laundering regulations (Law No. 9,613/1998) and Banco Central do Brasil rules.
  • Financial transaction history — kept for 5 years after each transaction, in accordance with the Brazilian Civil Code and applicable financial record-keeping regulations.
  • Betting and game history — retained for 2 years after the last activity, then anonymized for aggregate analysis purposes.
  • Support communication data — retained for 2 years for dispute reference and service quality purposes.
  • Technical access data (logs) — kept for 6 months for security and fraud prevention purposes.

Once legal retention periods have been met, data is securely deleted or irreversibly anonymized. The 55vvv does not retain data beyond the period required for the stated purposes.

8

Information Security

A 55vvv adopts multiple layers of security to protect your personal data against unauthorized access, loss, alteration, or improper disclosure:

  • Encryption in transit — all communication between your device and 55vvv's servers is protected with 256-bit TLS/SSL encryption, the same standard used by Brazilian digital banks like Nubank and Inter.
  • Encryption at rest — sensitive data, including KYC documents and financial information, is stored with encryption at rest on the platform's servers.
  • Access control — only 55vvv staff with a legitimate business need have access to users' personal data, always with multi-factor authentication and auditable access logs.
  • Continuous monitoring — the platform's infrastructure is monitored around the clock to detect suspicious activity, intrusion attempts, and anomalous behavior.
  • Regular security testing — 55vvv conducts periodic security audits and penetration tests to identify and address vulnerabilities before they can be exploited.

In the event of a security incident that may affect your personal data, the 55vvv commits to notifying you by email within 72 hours of confirming any incident, as required by the LGPD.

Security is a shared responsibility. Keep your 55vvv password confidential, never share it with anyone, and contact support immediately if you suspect unauthorized access to your account.

9

Your Rights as a Data Subject (LGPD)

The LGPD grants you a set of rights regarding your personal data processed by 55vvv. You can exercise any of these rights at any time through support:

Right of Access

Request a complete copy of all personal data 55vvv holds about you. We deliver it in a readable format within 15 days.

Right to Correction

Request correction of incomplete, inaccurate, or outdated data. Identification data may require a new KYC verification.

Right to Deletion

Request deletion of personal data processed on the basis of consent. Data required by law is retained for the legally mandated periods even after account deletion.

Right to Object

Object to data processing carried out on the basis of legitimate interest or for marketing purposes. Your opt-out is honored immediately.

Right to Data Portability

Request your data in a structured, machine-readable format (CSV or JSON) for transfer to another controller, as provided under the LGPD.

Consent Withdrawal

Withdraw consent for marketing communications at any time via chat or through the unsubscribe link included in every 55vvv email.

To exercise any of these rights, contact 55vvv via 24-hour chat or by email at suporte@55vvv.best. The team will verify your identity and process the request within 15 calendar days, as established by the LGPD.

You also have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) if you believe your rights as a data subject are not being respected.

10

Minors

The platform 55vvv is intended exclusively for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18.

KYC identity verification is required to activate withdrawals and includes date-of-birth confirmation based on an official document. If an underage user is identified with an active account, the account will be immediately closed, all balances will be returned following review, and the incident will be recorded in accordance with applicable data protection regulations.

If you suspect that a minor under 18 is using the 55vvv platform, notify us immediately via live chat or at suporte@55vvv.best. We will take all necessary measures with the highest priority.

11

International Data Transfer

Some of the game providers and technical service providers used by 55vvv — such as Spribe, Pragmatic Play, and others — operate on infrastructure located outside Brazil. When personal data is transferred to servers in other countries, 55vvv ensures that:

  • Data transfers occur only to countries with an adequate level of data protection as assessed by the ANPD, or under specific contractual clauses that guarantee protections equivalent to those required by the LGPD.
  • International data recipients are contractually required to implement security and confidentiality measures equivalent to 55vvv's standards.
  • Data transferred is limited to what is strictly necessary for the specific purpose — such as round result validation or game operation — with no unnecessary transfer of sensitive data.

Your financial information — bank details, transaction history via Pix, wire transfer (TED), and other methods — is processed and stored on infrastructure located in Brazil or with providers that meet Banco Central do Brasil requirements.

12

Changes to this Privacy Policy

A 55vvv may update this Privacy Policy periodically to reflect changes in our services, applicable law, or data processing practices. Material changes will be communicated at least 7 days in advance via:

  • Email sent to the address registered on your account.
  • Prominent notice on the platform's homepage.
  • Notification in your account dashboard on your next login after the update.

The date of the last update will always be visible at the top of this page. Continued use of the platform after the effective date of the new version constitutes acceptance of the changes.

If any changes involve new processing purposes that require specific consent, you will be asked to provide that consent before continuing to use the platform 55vvv.

13

Contact, DPO & Privacy Channel

To exercise your rights as a data subject, ask questions about this policy, or submit any privacy-related request regarding your information on the 55vvv, use the following channels:

  • Live chat — available 24/7 directly on the platform. For privacy requests, start your message with "LGPD" to be routed to priority handling.
  • Privacy Email — suporte@55vvv.best — use the subject line "LGPD Request — [request type]" for priority processing. We respond within 3 business days.
  • WhatsApp VIP — Gold, Diamond, and Master VIP members can use the dedicated WhatsApp channel for privacy requests with priority support.

A 55vvv has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling data subject requests. The DPO can be reached at the email address above with the subject line "For the DPO".

You may also file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body overseeing the LGPD in Brazil, if you believe your rights as a data subject have not been adequately addressed by 55vvv.

Why Privacy is a Priority at 55vvv

When you create an account with 55vvv, you are trusting us with information that goes far beyond an email address and a password. CPF, date of birth, banking details, Pix key, identity documents — all of this is sensitive information that deserves to be handled with genuine care, not a generic privacy policy copied from another site.

A 55vvv was built for the Brazilian market, and that means treating LGPD compliance not as a bureaucratic obligation, but as a genuine commitment to every player on the platform. From day one, 55vvv's data architecture was designed with privacy as a core requirement — not as a layer bolted on afterward.

What the LGPD Means for You as a Player

The General Data Protection Law came into force in Brazil in 2020 and permanently reshaped the relationship between companies and data subjects. For the 55vvv, the LGPD means you have concrete, enforceable rights: to know exactly what data is being processed, for what purpose, with whom it has been shared, and for how long it will be retained. These are not theoretical rights — you can exercise them at any time through support.

In practice, this means that if tomorrow you want to know exactly what data 55vvv holds about you, simply contact support and you will receive a complete copy within 15 days. If you need to correct inaccurate data, just ask. If you want your marketing data removed, it takes one click. This transparency is what sets a platform that genuinely respects the LGPD apart from one that merely pretends to comply.

Financial Data & Pix — Bank-Grade Handling

Pix is at the heart of 55vvv's financial operations 55vvv, and with that centrality comes added responsibility. Your Pix key, banking details, and transaction history are handled with the same level of security as a regulated financial institution — encryption in transit and at rest, strict access controls, and auditable logs of every financial operation on your account.

A fundamental rule of 55vvv: withdrawals are processed exclusively to accounts held by the same person registered on the verified profile. This isn't just a compliance rule — it's a real protection measure against fraud attempts where third parties try to redirect funds from player accounts. If anyone tries to withdraw your winnings to a different account, the system automatically blocks the transaction and notifies you.

What We Never Do With Your Data

It's just as important to say what we don't do as what we do. The 55vvv never sells, rents, or transfers your data to advertising companies, data brokers, or third-party marketing platforms. Your CPF, email, and phone number will not be used to market things you never asked for — they exist in our system so your account works, your withdrawals reach the right account, and our support team can identify you when you need help.

We also do not build psychological profiles based on your betting history to manipulate your gambling behavior. Platform usage data is analyzed in aggregate to improve the overall experience — not to push you into betting more than you want. That is a line that 55vvv does not cross, as a matter of principle and commitment to responsible gambling.

Cookies and Privacy on Mobile

More than 85% of 55vvv's players 55vvv access the platform on mobile — which makes privacy in the mobile environment especially important. The cookies and session identifiers used in the mobile version follow the same policies as the desktop version: essential cookies to keep your login secure, performance cookies to improve the app, and functional cookies to remember your preferences. Third-party tracking cookies for advertising purposes are not used.

You can manage your mobile browser permissions — Chrome, Safari, or any other — to control which cookies are accepted. The 55vvv respects your browser settings and does not attempt to override privacy choices you have made on your device.

Your Data Protected, Your Balance Secure at 55vvv

Sign up for free, deposit from R$20.00 via Pix, and play with the confidence of a platform that takes the LGPD seriously.

Create Free Account
Also read: 55vvv Terms and Conditions

This Privacy Policy supplements the Terms and Conditions of the platform. We recommend reading both documents to fully understand your rights and obligations as a 55vvv player. 55vvv. In the event of any apparent conflict between the two documents regarding data processing, this Privacy Policy shall prevail.

Responsible Gambling

55vvv cares about your data and your well-being as a player

Deposit Limit

Set daily, weekly, or monthly limits in your account settings. Once the limit is reached, the platform automatically blocks any new deposits.

Break and Self-Exclusion

Request a 24-hour, 7-day, or 30-day break — or permanent self-exclusion. Access is suspended immediately by support, no red tape required.

18+ Only

KYC age verification is required to activate withdrawals. The 55vvv platform is strictly for users aged 18 and over, with no exceptions.

Need Help?

Call CVV at 188 or visit jogo.com.br. 55vvv support is also available 24h to help with limits and breaks.

Privacy and Data Questions at 55vvv

No. 55vvv does not sell, rent, transfer, or share your personal data with marketing companies, advertisers, or data brokers. Your data is used exclusively to operate your account, process financial transactions via Pix and other accepted methods, provide support, and meet legal obligations. Data is shared with third parties only when those service providers need it to operate the platform — such as payment processors — and always under confidentiality agreements.

You can request deletion of your personal data via 24-hour live chat or by emailing suporte@55vvv.best with the subject line "LGPD Request — Data Deletion". The team will verify your identity and process the request within 15 calendar days. Please note that data required by law — such as financial transaction history and KYC documents — is retained for the legally mandated periods (generally 5 years), even after account deletion. Once those periods expire, the data is securely deleted or anonymized.

No. KYC documents — RG, CNH, proof of address — are stored with encryption and retained for the minimum period required by law: 5 years after account closure, in accordance with anti-money laundering regulations. After that period, they are securely deleted from 55vvv's servers. During the retention period, only staff members with a legitimate need have access to these documents, always with multi-factor authentication and an auditable access log.

Yes. In the event of a security incident that may affect your personal data, 55vvv is committed to notifying you by email within 72 hours of confirming the incident, as required by the LGPD. The notification will include the nature of the incident, which data was affected, the steps taken to mitigate the damage, and guidance on how to protect your account. We will also notify the ANPD (National Data Protection Authority) within the applicable regulatory timeframes.

Yes, this is a right guaranteed to you under the LGPD. Submit your request via live chat or by emailing suporte@55vvv.best with the subject line "LGPD Request — Data Access". The team will verify your identity and deliver a complete copy of your data in a readable format within 15 calendar days. The report will include identification data, transaction history, access logs, and any other information stored about your 55vvv account.

Your betting history is used for three main purposes: to calculate cashback under the VIP Program (based on wagering volume and net losses), to monitor gambling patterns for signs of problem gambling (part of our responsible gambling commitment), and to analyze platform behavior in aggregate and anonymized form for technical improvements. Your history is never sold to third parties, never used to build psychological profiles, and never used to pressure you into betting more than you want. You can request deletion of any betting history not required by law at any time.
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